Refund & Exchange Policy

  • Inspection upon Delivery: Check and confirm your order while the delivery agent is present.
  • Returns & Exchanges: Returns or exchanges are not accepted after the courier has left. Please ensure the item is carefully inspected upon delivery.
  • International Orders: All sales outside Egypt are final unless the product is defective or there was an error on our side.
  • Shipping Costs (Egypt): Non-refundable unless the item is defective or an error occurred on our side.